Tom Horn Gaming announces unlimited paid leave policy
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Tom Horn Gaming Announces Unlimited Paid Vacation Policy – European gaming industry news

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Native laws, metaverse gaming, information privateness as a precedence – these are among the crucial business traits for the present 12 months based on SOFTSWISS, a number one and progressive know-how supplier for iGaming with over 10 years of expertise. The corporate analyzed the outcomes and market modifications in 2022 to share a data-driven report about Top iGaming trends for 2023.

The report covers traits associated to funds, licensing, participant conduct, operations, manipulation, and safety. The insights are primarily based on information from greater than 600 SOFTSWISS shoppers, the experience of the corporate’s key professionals, and the outcomes of a survey of business specialists.

Funds and authorization

60% of third-party specialists surveyed by SOFTSWISS selected funds and licensing as crucial class affecting the iGaming business.

In 2023, extra markets world wide are anticipated to be organized domestically. This pattern is getting stronger as some international locations, together with Germany, Sweden and the Netherlands, are withdrawing from their registrations with worldwide gaming authorities.

By way of funds, operators want to make sure:

  • An abundance of well-established cost choices
  • Localization of economic models

Apple Pay and Google Play integration generally is a highly effective stepping stone to boosting your on-line playing enterprise on the go.

For digital currencies, it’s anticipated that even non-professional cryptocurrency adopters will proceed to supply it as a cost choice to capitalize on new audiences and entice crypto-oriented gamblers. Normally, cryptocurrencies are seeing wider recognition, as many international locations are beginning to study them and combine them into their monetary techniques. The most recent instance is the launch of the digital hryvnia Ukraine issued by the NBU.

Andrey Starovoitov, Co-CEO of SOFTSWISS, feedback on the way forward for cryptocurrency:

SOFTSWISS Crypto On line casino Answer stats present that Bitcoin, Ethereum and Litecoin are nonetheless probably the most in demand amongst crypto gamers. We additionally count on USDT to be an upcoming pattern within the subsequent few years. Even if the cryptocurrency market goes by way of turbulent occasions, operators are conscious of the significance of cryptocurrency funds and their influence on challenge attractiveness to the general public and the ultimate on line casino selection. This explains why in 2023 operators will search to combine altcoins and strengthen their portfolio with new digital currencies.”

participant behaviour

on the subject of player behavior trendsOperators are anticipated to shift their focus from product focus to Person-centric enterprise fashions. The dedication and energy to resolve participant points will repay with improved participant retention metrics and elevated loyalty.

One other clever transfer is launched Variations of cell phones and sensible watches From on line casino and sports activities betting tasks to realize new audiences in search of straightforward and fast entry to on-line gaming features.

One other pattern of gamers recognized primarily based on the information of shoppers of the SOFTSWISS on line casino platform is the rising reputation of Reside Vendor Video games with encryption customers. The market will give choice to this sort of sport, contemplating it a extra invaluable provide.

For sports activities betting tasks, SOFTSWISS Sportsbook statistics present that 66% of bets are positioned throughout reside occasions versus 34% of pre-placed bets. This provides weight to Technical sustainability of platforms and drives the necessity for high-quality reside broadcasts.


the Information-driven resolution making The strategy can have operators in search of off-the-shelf software program merchandise that present real-time entry to clear and clear information about their tasks.

In 2023, the operator will redirect its consideration from unique monetary KPIs reminiscent of first deposit, GGR, and NGR in direction of The period of the sport session and the variety of bets scales. Prudent operators will spend money on diversifying their sport portfolio, incorporating new rewards and utilizing free video games to enhance loyalty, improve conversions, and construct long-term relationships with gamers.

Feedback from Max Trafimovitch, Chief Business Officer at SOFTSWISS: “To run iGaming worthwhile, enterprise operators must know what their audience is curious about: whether or not or not it’s the incorporation of high-performance titles and new gaming mechanics to diversify their content material pool, the provision and seamless efficiency of assorted cost strategies together with crypto, or the technical sustainability of web-project variations. and cellular.At SOFTSWISS, we develop applied sciences that enable our shoppers to remain one step forward and monitor the progress of their challenge 24/7 in nice element.To realize these targets, in 2022 we launched three enterprise intelligence instruments discovered on the SOFTSWISS On line casino Platform – BM3, Occasion Streaming, and iGAP” .


In 2023, manipulation, as one of many development traits of the participation of main gamers, will proceed to unfold within the business, which can result in the emergence of numerous related trends.

Cryptocurrency and NFT are anticipated to energy the monetary techniques in Meta casinos To simplify withdrawals and deposits from completely different international locations. On the similar time, the market can be restricted to cryptocurrency customers.

This 12 months, operators are anticipated to rely extra on Jackpot campaigns To draw, re-energize and inspire gamers to interact within the desired sort of play. In line with SOFTSWISS Jackpot Aggregator clients, 49.6% of jackpot gamers have elevated their common pot in response to the worldwide jackpot marketing campaign, which has elevated operator income.

Apart from being a supportive issue for participant participation, in 2023 rewards They may even discover use in regulating dangerous playing actions and defending overspending gamers. To realize this, operators will choose new progressive rewards with versatile mechanics that cater to gamers’ completely different wants. All in all, sports activities betting and on line casino tasks should make use of assorted sharing instruments to attain nice outcomes.

Max Trafimovitch, Chief Business Officer at SOFTSWISS, provides: “Nevertheless, it isn’t solely progressive applied sciences that may have interaction the general public. The inclusion of retention and reintroduction practices in challenge operations additionally influences the expansion of key on line casino metrics. By treating every participant as a VIP bettor, we don’t maximize participant worth. Not solely can we restrict limits, however we additionally improve common viewers loyalty. For instance, the SOFTSWISS reactivation group in 2022 found that their outgoing interactions decreased participant annoyance by 50%.”


After the expansion of the iGaming business, avid gamers need to perceive what information operators accumulate about them, and the way it will likely be used.

Within the context of GDPR and information safety, the principle file Information privateness as a precedence The pattern will develop in lots of sub-directions detailed in the report.

In 2023, the main focus may even be on the Accountable playing practices. Stopping emotional conduct, coping with actually problematic gamers, and managing advertising actions will enable for a wholesome gaming expertise free from financial and social dangers or trauma.

Along with participant sponsorship safety traits, 2023 will see enchancment Fraud prevention With superior ML-powered instruments. The anti-fraud division of SOFTSWISS, which saved greater than 15 billion euros for the corporate’s shoppers in 2022, shares that probably the most prevalent forms of fraud seem like this:

  • Reward Abuse – 69.9%
  • Cash laundering – 9.9%
  • Fee system fraud – 5.9%

In 2023, operators will defend their repute and income by enhancing verification high quality with the assistance of extra analytics instruments and providers to scan paperwork and determine damaging patterns.

Andrey Starovoitov, Co-CEO of SOFTSWISS, summarizes the report’s traits: “The quickly rising iGaming market generates plenty of traits rising from completely different enterprise areas. It’s slightly a problem to watch and comply with all of them. To be one of many main on line casino or sports activities betting operators, we suggest to benefit from all current enterprise alternatives. In 2023, this begins with the mixing of progressive options For deep challenge analytics and participant engagement instruments. One other factor is to decide on a dependable software program supplier that provides deep data-driven market expertise, versatile merchandise, high-level service, and is ready to assure safety.

SOFTSWISS can be exhibiting at ICE London 2023 from 7-9 February. Guests are inspired to satisfy with firm specialists and enterprise improvement managers at stand N8-231, the place they may current SOFTSWISS know-how options and product updates.

About Softswiss

SOFTSWISS is a world iGaming firm offering licensed software program options for managing playing operations. The group of specialists, which incorporates greater than 1,500 staff, operates in Malta, Poland, Georgia and Belarus. SOFTSWISS holds numerous gaming licenses and gives iGaming software program options in a single place. The corporate has a large product vary, incl Online casino platformthe Games complex With 1000’s of on line casino video games, the Affilka affiliate platformthe Sportsbook platform and the Grand Prize Collector. In 2013, SOFTSWISS was the primary on this planet To supply an enhanced Bitcoin on-line on line casino answer.

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